Web Clock-in

Is web clock-in and remote clock-in synchronous?

Web clock-in and Remote clock-in are 2 different features and are not synchronous in any way.

Web clock in usually used by organizations that don’t have bio-metric devices installed at their office locations.  For such organizations, Keka provides an option to log attendance using the laptop/desktop, the employees might have access to.  Web clock-in is a web interface that can be accessed by employees (logged in) on web browsers.

Web clock-in is recommended for those organizations that either want to restrict employees to mark their attendance only when in office premise or (organizations) are not concerned about the location of employees when marking their attendance.  This is because the web lock-in locations are IP address based and thus can be different from actual location at times based on ISP.

Related: How do I enable web clock-in?

Remote clock-in on the other hand is meant for organizations that have employees who are working from outside office premise and are always out on field, e.g. Sales team.  For such employees, it is important to track their attendance timings along with their location of clock-in/clock-out.  Keka provides Remote clock-in option for such employees, that can be used both from web interface (using laptop-desktop) as well as Keka mobile app.

Remote clock-in can either be used from web or from mobile app of Keka and are always in sync irrespective of the mode of clock-in.  It is recommended for those organizations that want to track the exact location* of their employees when they are doing clock-in.

*Location is exact when the clock-in/clock-out is done from Keka mobile app

Related: How do I enable remote clock-in?

 

Confused if your organization should use Web clock-in or Remote clock-in?  Write to support@keka.com, and the folks might be able to help you out.

How do I approve attendance regularization requests submitted by employees?

Approving attendance regularization (attendance adjustment) requests

For Reporting Managers

To approve attendance adjustment requests from your team (if you are Reporting Manager), follow the steps below:

Step 1: Go to My Team >> Attendance

 

Step 2: Under ‘Adjustment Approvals’ you can view list of all approval requests pending.  On selection of a request, you can view the details on right hand side.

Choose to either review and approve/reject one request at a time, or use the checkbox on left to take bulk action of approval/rejection.

For Global/HR Admins

If you are a Global/HR admin, you can approve attendance regularization by following the steps below:

Step 1: Go to employee’s profile

 

Step 2: Once on employee’s profile, go to Time >> Attendance >> Attendance Request

Step 3: On the screen that appears, you can view all the pending requests for attendance adjustments/regularizations and take actions

If you are not able to approve/reject attendance regularization requests, write to support@keka.com.

How can an employee do attendance regularization or adjust attendance in case of discrepancies?

Attendance regularization or Adjust Attendance

IMPORTANT:  For employees to do attendance regularization or adjust their logs, HR/Admin needs to enable this option in Settings.

To do attendance regularization, follow the steps below:

Step 1: Go to My Time >> Attendance

 

Step 2: You can view your daily attendance under this section.  When you mouseover on any day’s attendance, you will find an option to ‘Adjust Logs’.  Click on this option if you wish to adjust attendance logs

Step 3: On the pop-up that appears you can choose to add, delete or update time logs.  Once done with adjustment, click on ‘Request’.

Your request might go to your reporting manager or admin for approval before taking affect.

Related Article: How do I enable web clock-in?

 

If you are not able to do attendance regularization, write to support@keka.com.

How to do a web clock-in/clock-out?

Marking attendance using Web Clock-in

Once web clock-in has been enabled for employees, employees can mark their attendance using Web clock-in in following 2 ways:

From Dashboard:  Employee can see ‘Web Clock-in’ option under ‘Attendance’ section on their dashboard. Employees can click on this button to do the web clock-in and clock-out (once clocked-in).

From Attendance Section: Employee can go to My Time >> Attendance and view ‘Web Clock-in’ option under ‘Actions’ section.  Employees can click on this button to do the web clock-in and clock-out (once clocked-in).

Related: How do I enable web clock-in?

 

If you are facing any issues with Web clock-in, write to support@keka.com.

How is location of employee tracked for web clock-in and where can I view it?

Location tracking and viewing for Web clock-in

For Web clock-in services, the location of employee’s clock-in is tracked using the IP address assigned by the ISP (Internet Service Provider)*.

View your location

Whenever an employee does a Web clock-in from his Dashboard

Or, from My Time >> Attendance

Keka records the location of employee based on the IP address assigned by the ISP (View your location based on IP address), and this will be indicated by a clickable location pin alongside the attendance bar

On click of the location pin, you will be able to view the location from where the employee did the web clock-in

 

* Tracking attendance using IP address provided by ISP, at times, might show some discrepancy from the actual location of the employee.  This is because the server location of ISP might change from time to time and thus the location via. IP tracking.

Related:  How to do a web clock-in/clock-out?

 

Location not showing up for Web clock-in by employees? Write to support@keka.com.

Can I let my employee do a web clock-in, when he forgets to carry his ID card?

Yes, your employees can do a Web clock-in in case they forgot to carry their ID card and are not able to mark their attendance on the bio-metric device.

To enable this feature, please follow the steps below:

Step 1: Go to Settings >> Time & Attendance

 

Step 2: Go to ‘Web Clock-in’ tab.

Click on the 3rd option that says ‘Allow web clock-in when an employee forget his ID card’ and click on ‘Save’ button.  This will enable the option for your employees to do Web clock-in whenever they forget their ID.

 

Once the settings are saved, your employee will see ‘Forgot ID?’ link on ‘Dashboard’

as well as under ‘My Time >> Attendance’

When the employee clicks on it, he is asked to enter comment/note, before submitting the request for Web clock-in

Once the request is submitted, the Reporting Manager and Admin gets this request, and can view and approve it by going to My Team >> Attendance.

 

In case you are having trouble enabling Web clock-in for your employees, write to support@keka.com.

How do I enable web clock-in?

Enabling Web Clock-in

To enable Web Clock-in for your employee, follow the steps below:

Step 1: Go to Settings >> Time & Attendance

 

Step 2: Go to ‘Web Clock-in’ tab.

Click on the 1st option that says ‘Allow web clock-in everyday’ and click on ‘Save’ button.  This will enable the web clock-in option for your employees.

Additional configurations you can do on the above screen:

  • Comment mandatory when making web clock-in – Check the 2nd option ‘Require comment when employee is doing a web clock-in’, this will require employees to add a comment every time they do a Web clock-in.
  • Employee can do web clock-in in case forgets his ID card (for bio-metric attendance) – Check 3rd option ‘Allow web clock-in when an employee forget his ID card’, and this will let the employee do web clock-in in case he has not done the bio-metric attendance login.

Related: Can I let my employee do a web clock-in, when he forgets to mark his attendance on biometric device?

  • Allowing employees to do attendance regularization/adjust missing swipes – In case you want your employees to be able to adjust their missing swipes (add missing swipes time log), click on ‘Allow employee to adjust missing swipes’.  You can also configure if attendance adjustments done by employees, requires an approval from admin/reporting manager before the adjustment comes into effect. You can limit the number of adjustments done by employees.

Related: How can an employee do attendance regularization or adjust attendance in case of discrepancies?

  • Restricted access to do web clock-in within office premise – In case you want your employees to be able to do Web clock-in only when they are in office premise, you can configure the IP address range of your office premise to enforce restriction.  Click on ‘Limit access to following IP addresses’ and add the IP address range.

Related: Can I limit access of web clock-in to my organization’s premise (a.k.a. IP address restriction)?

 

In case you are having trouble enabling Web clock-in for your employees, write to support@keka.com.

What is web clock-in?

Web clock-in

There are many organizations that don’t have bio-metric devices installed at their office locations.  For such organizations, Keka provides an option to log attendance using the laptop/desktop, the employees might have access to.  Web clock-in is a web interface that can be access by employees using web browsers.

When an employee logs in to Keka account, Web clock-in option appears on the dashboard (Under Attendance Section):

Employee clicks on Web Clock-in button to register the start time of his working hours.  Once clicked, the button changes to Clock-out with a timer to let the employee know the time he has been working for (since last clock-in).

Click on Web Clock-out when done with the work and have to move away from workplace.

This will record the attendance of employee which can be seen by employees under My Time >> Attendance, and by employers under employee’s profile >> Time >> Attendance.

 

Related: How do I enable web clock-in?

 

In case you need guidance or having trouble configuring Web clock-in, write to support@keka.com.

My organization doesn’t have biometric device for attendance capturing, what other options are available with Keka?

Options to track attendance in case organization doesn’t have a bio-metric device

Following are the option available on Keka to track employees attendance in case bio-metric device is not available.

  • Web clock-in – There are many organizations that don’t have bio-metric devices installed at their office locations.  For such organizations, Keka provides an option to log attendance using the laptop/desktop, the employees might have access to.  Web clock-in is a web interface that can be access by employees (logged in) on web browsers by going to *companyname.keka.com.  Web clock-in will track the login and log out time for each employee.
  • Remote clock-in – Many organizations have employees who are working from outside office premise and are always out on field, e.g. Sales team.  For such employees, it is important to track their attendance timings along with their location of clock-in/clock-out.  Keka provides Remote clock-in option for such employees, that can be used both from web interface (using laptop-desktop) as well as Keka mobile app.  This also tracks the exact location* of employees from where the remote clock-in/clock-out is being done.

*Location is exact when the clock-in/clock-out is done from Keka mobile app

  • WFH – In case your organization provides Work from Home option to employees.  You can configure the same on Keka and your employees can indicate when they are working from home.  This will consider regular shift hours as the employee’s working hours.

 

In case you need guidance or having trouble configuring any of the attendance tracking method, write to support@keka.com.

How can attendance of employees be tracked on Keka?

Attendance tracking of employees on Keka

To improve productivity of any organisation, it is important to minimize the loss due to employee absence.   This is achieved by tracking employees’ attendance or presence at work.

Keka provides multiple options to track attendance of employees, as listed below:

  • Bio-metric device tracking – Keka is capable of connecting with your existing Bio-metric device and get attendance records to give you a real-time view of your employees attendance, including when they are moving out for breaks, coming early/leaving late etc.
  • Web clock-in – There are many organizations that don’t have bio-metric devices installed at their office locations.  For such organizations, Keka provides an option to log attendance using the laptop/desktop, the employees might have access to.  Web clock-in is a web interface that can be access by employees (logged in) on web browsers by going to *companyname.keka.com.  Web clock-in will track the login and log out time for each employee.
  • Remote clock-in – Many organizations have employees who are working from outside office premise and are always out on field, e.g. Sales team.  For such employees, it is important to track their attendance timings along with their location of clock-in/clock-out.  Keka provides Remote clock-in option for such employees, that can be used both from web interface (using laptop-desktop) as well as Keka mobile app.  This also tracks the exact location* of employees from where the remote clock-in/clock-out is being done.

*Location is exact when the clock-in/clock-out is done from Keka mobile app

  • WFH – In case your organization provides Work from Home option to employees.  You can configure the same on Keka and your employees can indicate when they are working from home.  This will consider regular shift hours as the employee’s working hours.

 

In case you need guidance or having trouble configuring any of the attendance tracking method, write to support@keka.com.